To whom it may concern,
I'd like to propose Ruth V, an outstanding front desk clerk at the Courtyard by Marriott San Jose Escazu in Costa Rica, for the Spirit to Serve Award recognition.
This associate went above and beyond along with the rest of the front desk team in helping me resolve a recent discrepancy with my hotel bill while staying at this property, ultimately having the issue resolved in just matter of two days.
I can firmly assure that I witnessed and experienced the greatest empathy and the most prompt and sincere customer service coming from her. Employees like her are the ones who make Marriott one of the best hotel chains in the business. That's why I therefore proceed to nominate her for this award.
Thank you in advance for taking this nomination into consideration,
José Vega A.