Ramil Montes is one of the head valet personnel at the Santa Clara Marriott. In the 5+ years I have stayed at this hotel, he has been a consistent face on staff and one of the main reasons I am so loyal to this hotel. Ramil always welcomes me with a familiar smile, knows me by name and provides a genuine welcome to the property. He exudes joy and makes the arrival to the property a wonderful experience.
Ramil is a reason I am loyal to Marriott. Ramil is a reason I come back to the Santa Clara Marriott. Ramil makes my stay at this facility excellent. He goes above an beyond to make the experience great. I want to recognize him for his professionalism and dedication to excellence. He serves this property well.
I would also like to see if there is a way I could transfer points to him as a sign of gratitude.