AnsweredAssumed Answered

Certificates upgrade?

Question asked by drjoydavid on Jun 27, 2019
Latest reply on Jun 30, 2019 by pluto77

I have a Partial Package - 7 nights category 1-4 and would like to book a hotel when I visit Osaka in Nov this year. Unfortunately there is no any hotel with Category 4 or below in the entire Osaka. I called customer care and was told that I can't upgrade even though I am willing to use my point or pay for it. What Can I do?