However, you can opt-out of this change but must do so by sending a letter by USPS to Chase.
Marriott - as the co-brand manager for Chase, I am appalled at this unilateral and sweeping limitation of rights and that you are party to it. The way to not get sued is not to engage in practices that will get you sued - limiting these rights removes a key check and balance between customer and provider. My letters also are copied to the CFPB and the state AG.
Below is content required by Chase to opt out.
June 20, 2019
JP Morgan Chase Bank, N.A.
P.O. Box 15298
Wilmington, DE 19850-5298
To whom it may concern,
Recently, I received a communication from JP Morgan Chase Bank, N.A., explaining certain changes to the terms of the customer relationship. Among those changes is a new, binding arbitration provision with an opt-out notice.
I now write to reject forced arbitration of future disputes relating in any way to my relationship with JP Morgan Chase Bank, N.A., Chase Bank USA, N.A., and all parents, subsidiaries, affiliates, and related entities ("Chase"). I reserve my right to litigate all claims against Chase — including collective actions — in court.
As your instructions requested, my information is as follows:
<Your name and address>
Account number: <your account number>
I have retained a copy of this letter for my personal files.