What Happened to my Ambassador Status?

Discussion created by mitbeez on Jun 10, 2019
Latest reply on Jun 10, 2019 by r2r2b

So, crazy traveling last year....tons of nights, tons of spending....I was congratulated at two different stays in November for achieving Ambassador status.


I managed to relax this January, and started traveling again in February.  As I traveled, nobody had any record of my Ambassador status.  When I called the help desk about it, they said I had plenty of nights, but I had missed the $20K spending threshold by $300 or some amount.  I couldn't believe it, but I was too busy to argue it.


Until now.  I finally just looked at the statements from ONE of my credit cards for all of last year, and totaled all my spending at Marriott was almost $30K on just the one card!!   So who do I go to to prove it and get my Ambassador Status back?