Palacio Santa Paula Grenada Visit

Discussion created by hallchr on Jun 8, 2019
Latest reply on Jun 10, 2019 by cyrill

Booked  4 might, applied SNA and was upgraded

But how about this for service


Arrived at 10am to ask if I could leave bags there until Check in, was told by reception that our room would be ready in 20 mins and said take a seat ,, and sent over some coffee.


I was greeted as an Ambassador, thanked of my loyalty, asked which arrival gift I would like, Told We could have buffet breakfast for the duration ( which was excellent )

Our bags were taken up to our exceptional Suite.


Service in the hotel was exceptional,


I asked if we could have late check out on our final day and was offered 4pm instantly and told we can leave our bags there until 7pm as we had a let flight.


Beautiful Hotel, beautiful city and above all Treated brilliantly as a LTT