Cancellation policy AAA Hot Deals

Discussion created by stockholmh on May 23, 2019
Latest reply on May 29, 2019 by stockholmh

Hi, can anyone explain this?


Here are the 'rate details'.
AAA Hot Deals, prepay in full, non-refundable if cancelled less than 3 days before arrival.


This seems to me I should get a refund if I cancel more than 3 days before arrival. Would you agree?


Then below it says:

Cancelling Your Reservation

  • You may cancel your reservation for no charge until June 26, 2019 (3 day[s] before arrival).
  • Please note that your prepayment for this special rate is non-refundable.


So this makes it seem that it isn't refundable?


Which is it?


And why does Marriott deliberately include this type of language? It has been this way for many years apparently?


Really frustrating. But perhaps that's the point?


-Stockholm H