Frequently my wife and I stay at the Residence Inn in Breckenridge Colorado. I don't know her last name, but "Jenna" has consistently demonstrated the spirit of Marriott that I experience at the good Marriott hotels across the globe. Every time you walk into the hotel she greets you with a smile and a kind word including our dog! On one occasion she helped us find a misplaced set of glasses. She has been helpful in sharing where to go in town, what to do (besides skiing) and always does so with a positive spirit.