Hi - i recently checked into the Sheraton Seattle Hotel on 6th Ave. Emilie was efficient and personable. I was happy to be staying at the Sheraton. I went to my conference and got back from a long day and evening of meetings to find a personal note from Emilie, wine and some fruit. That was amazing! Her note was so special. She mentioned our brief check-in conversation and that just made my whole day!
Thank you Emilie and thanks to the Bonvoy team for encouraging such great service!