bayareawolf

Room type changed on reservation without my action or consent.

Discussion created by bayareawolf on May 11, 2019
Latest reply on May 19, 2019 by cmnath

I have a reservation this August for Orlando.  I had a room with Queen Queen to accommodate my family.  I am just checking over the reservations and now they have me in a King room which will not work.  Does anyone else have experience where room types are changing prior to you stay without them asking?  I have the reservation confirmation email that indicated 2 queens.  A room with one King is not going to work.  What the heck. Any suggestions as to what I should do?

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