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2 promotions applied and mixed up?

Question asked by thefreakquency on Apr 15, 2019
Latest reply on Apr 15, 2019 by bejacob

I'm currently registered to the "Double Take: Earn double points" promotion. I also received an "Exclusively for you: Earn Double Bonus Points".

 

Here's the T&C for the second promotion:

Exclusively for You: Earn Double Bonus Points

 

Earn double bonus points on eligible paid stays of two or more nights.

  • Register today.
  • Stay at any of our 6,700 participating hotels and resorts worldwide now through 07/31/2019.
  • Get double bonus points on stays* of two or more nights.
*A stay is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity.

Registration is required. Registered Members can earn double points on all eligible paid stays of two (2) or more nights consumed during the promotion’s earning period (the “Promotion”). Earning period starts the day after members register through the end of the month, plus an additional three (3) months (the “Earning Period”). Bonus points will be awarded to the Registered Member’s account within 3–5 business days after the qualifying stays post. Members electing to earn miles are not eligible for this promotion. A "stay" is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity. Nights stayed prior to enrollment are not eligible for this offer. Only one (1) room per hotel or resort is counted toward Registered Members’ stays. Credit toward this Promotion is given for nights consumed at participating Marriott hotels that occur within the Earning Period. ExecuStay, Marriott Executive Apartments and Marriott Vacation Club® owner-occupied weeks are not eligible for the Promotion, and nights spent while redeeming an award are not eligible for the Promotion. For a list of current participating hotels, visit www.marriott.com/loyalty/earn/hotels.mi. Rooms booked through most third-party online retailers and select travel agency bookings are ineligible to earn for this Promotion. This Promotion is nontransferable and is valid for one-time use. This Promotion is subject to modification, cancellation or limitation at Marriott’s discretion, with or without notice. All Marriott loyalty program terms and conditions apply, which are subject to change with or without notice. For more information, visit www.marriott.com/loyalty/terms/default.mi. Void for Marriott International, Inc. employees. This Promotion may be combined with other promotions in market during the same time; however, earnings are exclusive of each other. Promotion is applicable to individual members only and not to groups. Marriott International, Inc., is not responsible for omissions or typographical errors. Void where prohibited by law.

© 2019 Marriott International, Inc.

 

In a recent 2 night stay, where I was eligible for both promotions, I received the following:

   +10,214 Points  (2,989 Base + 747 Elite + 6,478 Extra)

If I break down the Extra points: 

    2,989 Base + 747 Elite + 500 for Gold welcome gift + 2,989 for Double Take promotion and 2,989 for the exclusive offer.

 

I understand the Double Take promotion is only doubling the base points, but nowhere in those T&C it is mentioned that it is not applying only to Base. I was expecting the following:

   2,989 Base + 747 Elite + 500 for Gold welcome gift + 2,989 for Double Take promotion = 7,225 points + 7,225 for the exclusive offer = 14,450 points.

 

Anybody else in the same situation? I have the strange feeling I'll be stuck on a call for more than an hour to explain my point... If anybody knows a shortcut, I'll be more than happy to follow it

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