gracelien

Concierge makes Prague trip seamless!

Discussion created by gracelien on Apr 15, 2019
Latest reply on Apr 15, 2019 by communitymanagers

I would like to nominate Vaclav Sklenar, Concierge at @carloivda Carlo IV, The Dedica Anthology in Prague for the Spirit to Serve Award. He made a mother-and-daughter long weekend trip in Prague all that better by making excellent recommendations on side trips, helped us with providing us transportation and other logistical details. Language was a barrier for us when it came to booking some of the restaurants and he also helped us on this front. He works incredibly hard, we would see him when we left the hotel in the morning and his shift didn't end until 9pm. Vaclav was super patient, smiled at all times, made us feel like valued guests, and for that he is an ambassador for the Marriott Bonvoy brand!

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