Useless Suite Night Rewards

Discussion created by hirsch50 on Apr 15, 2019
Latest reply on Aug 6, 2019 by bert868

I'm sure this is a common complaint, but I just tried to use my Suite Night Awards at the Westin Austin Downtown. Phone support has confirmed with the property that since they only have 3 "suites" at the property, they are not available for "suite" night awards. I have confirmed that all 3 suites are available. What is the point of these? I'm about done booking nights at Marriott and just use my lifetime/CC status for the standard perks since the 50 nights options are useless. Rant over.