The hotel doesn't care and don't treat their top loyal Ambassador guest well. In fact, they don't care!
The worst problem among many was on our Friday check-out, we left the room little less than 40 minutes and return the room at 8:45am, housekeeping already tossed away our stuff including a whole bag of Whole Food organic fruits into the trash. She was standing in front of our room when we returned 8:45am, we asked her and she admitted she cleaned our room but saw nothing.
Really? A bag of Whole Food? Yes, 8:45am was when we got back to our room. We alerted the Front Desk. Front Desk gave us the typical talking points: Sorry, we will coach our staff again.
They treated a loyal Ambassador like this. Imagine what they will do to you!