I'll be interested if any of the LTT/Amb members on MRI are "selected"
Those comments are wicked! Yeah... I cant wait for the big war to start on here "I got this" "Oh I did not get this and I stayed over 1000 nights!"... I think it's gonna be a great late spring/summer of reading these comments!
During the period the promotion is active I have 4 stays on points totaling about 13 nights so I'm hoping I get "surprised" but I'm not holding my breath.
I just read about the Surprise and Delight campaign on Frequent Miler and immediately thought to check here on Insiders to see if anyone was talking about it yet. I'm an Ambassador Elite member with a reward stay booked for April 21 through 26, though it's only the secondary room on my reservation (guests in a double room; I'm in a paid room). I highly doubt I'm one of their "targeted elite members." I've heard from my Ambassador exactly one time in the past 12 months (I've held this status since January 2018, but likely won't get it again due to the spend requirement), and that was simply a form letter telling me to make sure my profile was up-to-date with instructions on correcting my contact information, if necessary.
I can't help but think this campaign is just a bad idea and an easy way for members to feel slighted. Haven't we all learned that if you don't have enough candy to share with the group, you don't give it to one or two people and eat it in front of everyone else? With that being said, I'm also not a fan of the targeted Marriott promotions. Having come from SPG, I'm used to more than one promotion going on at a time, or more than one every four or five months. Since the merger, my Promotions tab is almost always empty (with a message to "come back often"), but I'll find out from Insiders and various blogs that no, Marriott is running other promotions, they're just not for me.
Would I like to be surprised and delighted? Of course; everyone would like that. While an "elevated" welcome gift is nice, I can't help but think that should be more of a norm than a surprise. Maybe just start small and make sure everyone has at least two bottles of water and an even number of wash cloths in the room?
I am just interested in what other names we can come up with for this promotion.
"Disappoint and underwhelm"
Personally, I think they should've tried something bigger, like a "Shock and Awe" campaign where everyone gets Bonvoy points based on their level: 1,000 for members, 10,000 for Silver, 25,000 for Gold, etc. I think that would be better for everyone, but I'm not a marketer.
I think that would be too much $$$ out of the door and would not fit into Marriott's plan since the current merger with SPG & the new Bonvoy name is 'just noise around the edges' as per executives!!! But I like your idea....or just make it easy like Hilton...for every stay for a certain period, you all get 3,000 bonus points.
I like the way Hilton Honors runs their promotions. You know, Marriott could do something as simple and cheap as doubling the welcome points for a quarter and I'd be appreciative. They could call it, "Twice as Nice!"
Oh I like that!!!! and Marriott can figure out a way to get your points into your account like Hilton. I am still impressed ( and usually I am not easily impressed) that my points are in my account less than 24 hours after check out.... there must be something about their IT system - RING RING - Hello, this is Marriott - who is there?------------- "It's Hilton Honors, one of your customer was overly impressed with our point deposit system and referred me to call you !"
Take note Arne... that aint no noise around the edges!!
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