A thank you to the Bonvoy crew

Discussion created by dougfrisk on Mar 27, 2019
Latest reply on Mar 28, 2019 by msannmcd

I'm writing in the waiting room outside the OR here in the hospital. I'm fine, my dad is in for emergency surgery. 

I had a reservation tonight, the automated system offered to cancel for a mere $872. But after a five minute conversation every thing has been managed.

So thank you for being flexible.