froggienp

Suite night vs room upgrade bait & switch?

Discussion created by froggienp on Mar 12, 2019
Latest reply on Mar 22, 2019 by verysuiteboy

Recently I booked a five night stay in Indianapolis for a conference. I then decided to request my five suite night reward on the stay. During the request process a screen appeared offering me choices to try for with reward. Here's where it got weird - included in the options were not just suites of varying levels, but ROOM upgrades. Why would any of us waste a potential suite upgrade in favor of a room upgrade that is supposed to be a basic perk of the status (obviously, if available-which is the limiting factor for suites as well). This makes me wonder whether room upgrades will start being a rare occurrence indeed...

Outcomes