I’d like to nominate Olivia Hoback of the Residence Inn in Florence, Alabama for the Spirit to Serve Award. It’s rare these days to find emplyees who are passionate about their jobs and passionate about their customers. I visit this hotel likely once a quarter, and she remembers my name every time I walk in the door. Always with a smile. And always warm and friendly. She is a phenomenal asset to your company and is very deserving of the Spirit to Serve Award. This is why I keep coming back.