While I'm sure Marriott has no interest in helping me get a status match with another hotel entity, nor should they, I will be stuck in April at a fancy-dancy Hilton Tapestry Collection hotel and spa for a convention with no Marriott within several miles. I have absolutely no choice but to stay at this Hilton. To prepare for this stay, I've had NUMEROUS email discussions back and forth with Hilton about matching status. I've combined a screenshot showing Lifetime Titanium status/account number and a screenshot of my account showing my first and last name/account number. I combined these into 1 jpg and included it along with my latest Marriott bill (and boy-oh-boy, have I been spending at Marriott the last 10 days!). Hilton won't accept the combined jpg because they want a card showing my first and last name. I've explained that there is no such card. I've explained everything I can think of to explain, and sent other documentation. I have no more ideas. There are several older threads about status matching on Insiders, and I've read them and followed the advice therein, to no avail. If Marriott had a hotel available where I'm going, I'd stay there, but they don't, so if I have to stay at a Hilton, I'd like to have the matched status. I just want a membership card that shows my whole name. Why is that so hard?