To whom it may concern,
I'd like to nominate Raquel H, front desk clerk at the AC Hotel San José Escazú in Costa Rica for her outstanding customer service skills. As a frequent guest at this property I've experienced and witnessed Raquel's exceptional performance at her position. She makes sure every customer feels at home and she works extremely hard on fulfilling their needs. She's also extremely professional and knowledgeable which makes me respect her even more. Associates like her are really worth of a recognition. I'd definetely would include her in the top 3 of the best front desk clerks I've dealt with around the world. I thank you in advance for your attention.