I received this reply today from a Best Rate Guarantee submission: We have received your message, and you will receive a reply from a team member soon; however, the message was received at an email account that will be discontinued soon. Please direct all future correspondence regarding Marriott’s Best Rate Guarantee to BestRateGuarantee@Marriott.com. Thank you!
communitymanagers shouldn't they work to have these sent to the new email address to alleviate any confusion or fear that they aren't going to get the email? Thanks for checking on this.