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Automatic Room Upgrades for PP Elite

Question asked by najanaja on Feb 7, 2019
Latest reply on Feb 12, 2019 by tker

What is your experience with automatic (unasked) room upgrades as a PP Elite? It has been bit of a curate's egg for me as I usually have to ask for it explicitly.


In contrast, as a Spire Elite member in IHG, I am more or less assured of an automatic upgrade every time I check in without having to ask for it. It may not be the costliest suite but the upgraded room is at least 1 and many times 2 levels higher than the one I am paying for.


Now that I have an Ambassador, I may have more luck starting this year but this does remain one of the mysteries with the Marriott program for me. Thoughts?