chead

How are "eligible Elite Night Credits" determined for Choice benefits? 

Discussion created by chead on Jan 15, 2019
Latest reply on Jan 21, 2019 by chead

Just spoke with an ill tempered Marriott Platinum Premier customer service rep about my inability to select the 75 night Choice award and was told that the Annual Choice Benefit awards count PAID nights only. i.e. the rep discounted my Elite Night Credits earned via my Marriott Rewards Visa credit card and claims that I am not elegible for a 75 night benefit. Does anyone see anything in the program terms that defines an "eligible Elite night credit" clearly ? 

 

Chase's website about the Marriott Rewards Credit card is clear that the card gives you "Elite Night Credits" - So why should the Choice benefit count nights any differently ? 

 

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