AnsweredAssumed Answered

Choice benefits - site still not fully functional

Question asked by mtl_traveller on Jan 15, 2019
Latest reply on Jan 16, 2019 by leventq

Although the site seems functional, I tried selecting my benefit as I reached Platinum on Dec 30 and was told that I am ineligible because I haven't reached 50 nights. My stay over the NY appears correctly in my profile so it's not a case of missing stay.

 

I then called Customer service who informed me that there is still a glitch with the site and they're in the process of informing members. I haven't received anything and the site certainly doesn't mention it.

 

Anyone else having this issue?

 

communitymanagers can you please check and confirm if this is the case?

 

thanks

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