erichz

Idea: upgrade tracking

Discussion created by erichz on Jan 1, 2019
Latest reply on Jan 17, 2019 by j&c

This has been suggested, at least once in passing by brianjpbyrne, but I'd like to rekindle the discussion.

 

The app and site should track the upgrades we are granted.

  1. I've been granted upgrades in the past that, had they not told me, I would never have known. The upgraded room was no different from what I expected, ie it was not that special.
  2. I've assumed I was upgraded only to realize that my special room was what I had actually booked.
  3. The legacy Marriott properties aren't very forthcoming with upgrade events.
  4. Having visibility into upgrades versus availability stats would help us decide on a property in Marriott-dense areas, and maybe rate some property-level awareness.

 

Any hope such a feature would arrive?

 

(Side-note venting:  a few weeks ago I was upgraded at a Residence Inn only after I complained that a neighbor smoking had kept me up all night. They acted like they were doing me a favor! And I was already 50+!!)

Outcomes