The app and site should track the upgrades we are granted.
- I've been granted upgrades in the past that, had they not told me, I would never have known. The upgraded room was no different from what I expected, ie it was not that special.
- I've assumed I was upgraded only to realize that my special room was what I had actually booked.
- The legacy Marriott properties aren't very forthcoming with upgrade events.
- Having visibility into upgrades versus availability stats would help us decide on a property in Marriott-dense areas, and maybe rate some property-level awareness.
Any hope such a feature would arrive?
(Side-note venting: a few weeks ago I was upgraded at a Residence Inn only after I complained that a neighbor smoking had kept me up all night. They acted like they were doing me a favor! And I was already 50+!!)