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Total disrespect in Moxy Frankfurt City centre - how to fix?

Question asked by fuad_musayev on Dec 23, 2018
Latest reply on Dec 28, 2018 by communitymanagers

I stayed in this hotel for 11 nights (3-14 Dec) and they overcharged me for 1482 euro. My long phone call with the hotel did not give any results. Marriott customer services simply ignored my e-mail. Does anyone know how to fix it?