My stays are not being posting immediately as usually ! I am needing to fill the missing stay form and even a call. My accounts are combined and customer support is telling me that there is no way to add my stays because they are SPG ones.?.. In one case I was told that they did not know the property while I was providing the confirmation number .
After ten days I reached SPG customer services. They helped by adding my stays manually. As a result of this no mega bonus was not being added. I still waiting the add of my last stay. Five days have gone and nothing . Anyone is having this’s sort of problems. Of course I am not receiving the receipts by e mail either. rewardspoints bill mega-bonus many missing stays.
Any help will be appreciated. Thanks