Hotel name & address in local language on Marriott.com

Discussion created by brownlloyd1 on Nov 23, 2018
Latest reply on Jun 10, 2019 by usuallyinchina

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Suggestion - Hotel name & address in local language on Marriott.com

I travel internationally for business quite frequently - mostly in Asia, and generally need to find my own way from the airport to the hotel by taxi. Unfortunately I do not speak, read or write Chinese/Korean/Vietnamese/etc. and in my experience most local taxi drivers do not speak or read English.

It would be extremely helpful if you could include on your website for each specific hotel, a link somewhere with the name and address of the hotel in the local language that could be copied or printed.

This used to be available at TripAdvisor but they seem to have removed this function (and besides I do not like that website for its pop-ups, pushy tactics and messy interface).

Just a suggestion to make my life easier (& I'm sure I am not alone)...

Cheers

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verysuiteboy Nov 23, 2018 8:22 AM
It looks like it’s possible but you have to change the language (click the globe at the top with English next to it, switch to local language). In the example below, I typed in KYOTO (and it showed Kyoto in both English & Japanese), plus I changed the search calendar to any future date. A little clunky, but effective.

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- brownlloyd1 @ verysuiteboy on Dec 3, 2018 6:26 AM
  Thanks a lot for the reply!!! But it doesn't seem to work for simplified Chinese. I'd tried that before and again just now.
  Changing the language to 中文 simplified Chinese, It takes me to the Chinese website marriott.com.cn, but doesn't appear to allow booking - it directs you to the mobile app.
  Also it doesn't recognize my previous login, & if I login again it takes me back to the English website...
  
  It DOES work for Korean so there's that, but not Chinese and I travel a lot to China.
  
  If it matters, I am using Chrome and logging in from Singapore.
  
  Again - Thanks a LOT for taking the time to reply!!!
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  - verysuiteboy @ brownlloyd1 on Dec 3, 2018 11:00 AM
    I wonder if our friend usuallyinchina has any suggestions for you?
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usuallyinchina Dec 3, 2018 8:57 PM
Thanks for tag in verysuiteboy. I usually go the map tab on the hotel website. Under the related documents, I have been able to find bilingual cards for taxi's. If they don't have that, I have also used the chat feature with the hotels after I have mobile checked in to ask them to send me the address in local language and I just screen print that conversation and use if for the taxi
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brownlloyd1 Apr 4, 2019 10:43 PM
Thanks for the replies verysuiteboy & usuallyinchina
Just thought I would follow up with my solution / work-around

Copy the hotel site web address, paste into Google Translate with Detect language on left & local language on right (I want Chinese in this case) - Press enter
Then click the link on the left side...
It will open a Google translated copy of the web-site...

You can then copy the text or screenshot as necessary.

One other note/question @ usuallyinchina - I could not for the life of me find local language taxi cards in the Maps area NOR the handy chat feature you mentioned.
Taxi cards would certainly be easy & quick to use - exactly what I'm looking for
The Chat would likely be helpful and reasonably easy to use...
But calling the phone hotel number & getting them to email or SMS me the hotel name and address in Chinese characters falls somewhere between the very difficult to nearly impossible to accomplish columns.

What a huge PITPR (pain in the posterior region).
Not customer friendly at all - I'm 100% certain they have all the info needed to include the taxi cards or option to view in local the languages.
As far as I can tell, it is impossible to reach a specific hotel web-site on the "marriott.com.cn" China website. I guess the only way to make bookings in China is through the English web-site or on the mobile app??
Very strange.

Anyway - Thanks again
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- usuallyinchina @ brownlloyd1 on Jun 10, 2019 1:48 PM
  The chat feature pops up after you mobile check in. I also have WeChat (must have app for China and most other places in Asia) and I get the hotel to send me their WeChat for guest relations and I add them. Then I get messages in both English or Chinese. The app has a "long press" the message feature and a menu pops up that allows you to translate.
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Hotel name & address in local language on Marriott.com

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