Missing cc elite nights

Discussion created by mktic on Nov 10, 2018

I’ve had cc for several years. 15 elite nights always posted on my anninversary date 11/23. In 2017 nothing was posted. I received the night stay award but no cc nights. I’ve been on the phone for hours and spoken with people from chase and Marriott.  One refers me to the other. I keep getting the run around. Still no 15 elite nights!  I don’t know who else to speak with. In a few weeks my 15 nights for 2018 be posting and I still don’t have the 2017 credited. Very upset and disappointed.