AnsweredAssumed Answered

How to check upgrades on app/website?

Question asked by bosyh on Nov 7, 2018
Latest reply on Nov 8, 2018 by pieter-jan

Hi, so I used to be a SPG Plat, and I know you can check the room type on the SPG app and website. However after the recent merger and updates, the new app no longer clearly shows a room type but the type of bed...... So if two rooms have the same bed type it gets really confusing.

And as for the website now it only shows "in progress" (at least for the SPG Element hotel I am staying in.) I cannot click the view/modify button to show the detailed view for the room type information. 


Anyone knows how to get the name of the room type after you are checked in? Many thanks!