Ritz Carlton Philadelphia

Discussion created by piecesofvinyl on Nov 3, 2018
Latest reply on Nov 30, 2018 by piecesofvinyl

Has any Platinum Premier (or Gold or Silver, for that matter) member ever had a good experience at the Ritz Carlton Philadelphia?  I have a stay booked there in a couple weeks that i’m thinking about canceling.  My last couple stays there have been awful in terms of service and the room I was assigned, but that beautiful old bank building keeps drawing me back.  It stresses me out thinking about how aggravating they are.  Just wondering if I’m being hypercritical of the property, or if it’s truly bad and I should stay elsewhere.  TripAdvisor reviews are leading me to believe i’m not alone. Thank you