My SPG reservations do not appear on Marriott App / Website. Is that area of integration still being worked on? How can one manage SPG reservations online - from SPG site / app?
I made a Residence Inn reservation last week that did not show up in My Trips. At the top of your My Trips chart is
Don't see your reservation? Search by confirmation number
You'll need the confirmation number and the date of your reservation.
I was able to see the Residence Inn reservation using this search function. I don't know if this function will work for SPG reservations. C
Yes that function works. However, it then starts showing SPG logo on the top instead of Marriott. It still does not add this reservation to My Trips view. It shows my Marriott bookings fine.
They show up (Westin for example), they don't show up (Cosmo - Design Hotel).
So currently tools like tripit are necessary for a complete overview.
it is not showing Sheraton e.g.
It being on Marriott app helps to directly edit - I may just shift my stay to a Marriott brand property to avoid the hassle
I had that happen for a stay at a nice Sheraton in Erie, PA a few weeks ago but then it showed up later. My problem was my stay is I never received my email receipt afterwards, the stay did not show in my activities list, and I didn't get my reward points after our stay. I called the Platinum rewards line and the Rep added my points but I don't think I got credit for staying at a Sheraton for the Mega-Bonus promotion. I stayed at a new Orlando Springhill Suites last weekend. Used points for 3 rooms for 2 nights. I received points for the drinks bought at the bar and received receipts for the 3 rooms but no points or the stay yet. I'm waiting till Monday to see if they show before calling but I'm guessing they won't. Very frustrating to have to keep checking my account and to have to call or email to fix what is missing.
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