Changing Dates of Previously Attached Category 9 Travel Certificate

Discussion created by elcruz155 on Oct 20, 2018
Latest reply on Oct 20, 2018 by o0o0o0o0o0o...points!

Attached a category 9 certificate to a reservation prior to August 18. Called a few days ago to change the date. Was given the assurance that I would still be able to attach my certificate to the same reservation (different dates is three days later). Logged on to find out certificate was not attached. Three 45 minute phone calls later and still in limbo. @Communitymanagers any help out there? Thanks