Newlyweds Lost $1,000 and unable to go on honeymoon

Discussion created by katierose1428 on Oct 21, 2018
Latest reply on Oct 24, 2018 by mustanggt

My husband and I were supposed to go to Kauai on our honeymoon but were unable to do so due to the natural disasters that occurred there. Westin Princeville did not refund us the money for our reservation despite emergency evacuations and road blocks that resulted from the flooding. I have been a Marriott Rewards and Starwood Preferred Guest for years and am EXTREMELY disappointed with how we were treated. Please don't let this be the last memory we have of having a Starwood Preferred Guest experience. @starwoodpreferredguest @thewestin @marriott