How can I get this years birthday Elite night credit?
if your birthdays in your profile it will just arrive in you account, Please note many people believe this is a "free Night" in a hotel... its not, just a credit to your Elite nights number
This year's birthday credit glitch: Right on time I receive email telling me to click for my birthday gift. But when I click on it, I'm told "Our records show that you've already received an Elite Night Credit for your birthday this year." Which, of course, is not true, and my promotional nights say "0" to back that up. Amazing how challanging this birthday program can be!
Is this still the best place to have it rectified? I do have to contact member services for lots of other problems too, but they often don't know about the birthday credit.
I had the same problem earlier this year. I’ve used the forum before to get it rectified but this time it took a phone call. Now that we are pretty far post merger, the wait shouldn’t be that long.
I didn't receive the email this year because I think my communication preferences were messed up with the combining of accounts. I messaged the community managers and they were able to assist me in getting the credit. You can do that or a call to customer service should yield you assistance.
At what level are you entitled to this credit?
Everyone is eligible for the birthday credit that is signed up as an MR member with their birthdate listed in profile
When Insiders started way back, I was instrumental in starting the b-day elite niote credit
(It was amazing that people thought they were getting a free nite)
Many people were unaware of this elite nite perk\Aside from having your birthday listed in your profile, you must also have opted in to all MR promotional communications
I’ve received the birthday credit only one year after much ado. Once. As in one time. Once only. One year. Yes, my account is set up properly. So Marriott continues to have problems awarding people the birthday Elite night despite it all. That’s my Marriott experience.
sorry to hear this
I would call MR and try to get at least credit for this year
I wonder if the merger has affected this reward unless they are not giving it anymore
I gave up trying to get the Birthday Elite night. I don’t know about everyone else, but I can unequivocally say the merge had nothing to do with me not getting the birthday credit every year besides possibly this year.
Sob: just checked my profile. Yep, September 16. Just checked my annual account: Promotional nights: zero. Help!!
as I just stated wonder if the merger has affected the award
Retrieving data ...