delete_folder

1 and a half month pass without miles credit to account

Discussion created by delete_folder on Oct 11, 2018
Latest reply on Oct 12, 2018 by brightlybob

Hi,

 

Can one of the community_manager communitymanager. help me with this problem please? 

 

I have transfer Marriott point to miles (aeroflot) since Sep,4. And untill now, the miles still is not in my aeroflot account yet. I have ofcourse, sending email and ask for investigate 3 times. All emails have been ignore and did not get an answer. I have tried to international call, and have to hold the line for 48 mins and still no agents pick up the phone.

 

Im at lost here, I need to redeem miles for my flight soon and I cant do it if Marriott is not transferring the miles to me.

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