1,000 bonus points why am I aways fighting for it ?

Discussion created by wetravel2 on Oct 11, 2018
Latest reply on Oct 11, 2018 by nipper

My last stay did not credit me the 1,000 bonus points. This is  what was chosen VS rhe $10 F&B credit. So I called the hotel today and they transferred me. Well that was an initial fail.  The rep asked why I thought I was due the extra 1,000 bonus points.  I was so taken aback and rattled off.  Well it’s what you are supposed to give me for being a lifetime elite plat premier member of this is what I choose   She then said are you a member of our Marriott rewards program. I laughed, and said yes since 1989  Eventually she did credit the 1,000 points since it was a full service Marriott property.  Unfortunately I was not prepared to go through the other 6 stays that were not properly credited.  That’s for another call on another day.