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Why won't my United mileage plus account update to silver status?

Question asked by rmonta on Oct 8, 2018
Latest reply on Oct 9, 2018 by rmonta

I have tried several times to link my marriott platinum account to united to receive silver status with united several times.  Each time it says, "Our records indicate that you've already registered for Rewards Plus".  The problem is that I am still not silver status with United.  It's been several months now that I've been trying.  Called both Marriott and United and it still hasn't been resolved.  Don't know what else to do.