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How to escalate an issue?

Question asked by 665005641 on Oct 5, 2018
Latest reply on Oct 7, 2018 by northernbloke

Hi. I'm new the to the group. Does anyone know how to escalate a customer service issue? The information I received back from customer service was pitiful. I've been a proud, loyal member for years and the world-renowned customer service that I've grown so accustomed to is slipping. What can I do to have my voice heard?