Has anyone had this happen to them...
I’m an 8 year Elite status holder and have been trackkng towards Platinum Elite this year. During the conversion several months back I was elevated from lifetime Gold to lifetime Platinum. Today, for some unknown reason, I was kicked out of all lifetime status even through I have 8 years, 784 lifetime nights, and 2 million+ lifetime points. After a 30 minute hold the service rep said I was given lifetime Platinum status for one day only (random, why?) and then said I would “probably” get lifetime Platium status back. She couldn’t explain why I had all status revoked. It was a frustrating call to say the least. I tried calling back but I got disconnected as someone picked up after another 20 minute hold (REALLY frustrating).
Has as anyone experienced this and / or do you find this acceptable?