AnsweredAssumed Answered

Missing rewardsplus status match

Question asked by steiner on Sep 28, 2018
Latest reply on Sep 28, 2018 by arizonatag



Maybe this is a question for the communitymanagers. Prior to the merging of rewards between Marriott and SPG, my Marriot account reflected my recpricoal united gold status. Now my account only shows me as silver. 


I was directed by Marriot customer Service to again submit my info to United's RewardsPlus site and signed up (I believe two months ago) and relinked my two accounts. However, I have yet to see my status upgrade on Marriott. The FAQs state that it takes 7-10 business days but it's now been 30 plus business days and no change. If I go back to the signup site and go through the sign up process, it simply tells me I am already signed up and verified.