I am interested in taking advantage of the Marriott platinum challenge.
Due to the specific nature of Elite Status Challenges, Insiders is not the destination for answering your questions and requests regarding Status Challenges. For any inquiries, members can call 801-468-4000 in the United States and Canada. Members located outside the US and Canada can find the appropriate Customer Service number here: Marriott Rewards Phone Number and Customer Service Information. Thank you for your understanding!
Also note the challenge rules have changed. You can only do 1 challenge per 3 FULL CALENDAR years, and you have to complete the following:
So if you register for a challenge in 2018, you will not be eligible to register for another one until January 2022.
I just called the rewards customer service number (801-468-4000) and they did not know of any elite challenges.
Call back until you get someone that does know about them... it's a shame, but many of the SPG-side or new customer service reps are not well-versed in either the old Marriott world, or the new Marriott world, so just keep plugging way until you get someone that can actually help you.
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