garuda

Another post-Merger Glitch!!

Discussion created by garuda on Sep 27, 2018
Latest reply on Sep 29, 2018 by arizonatag

I made a reservation at a SPG property (in Thailand) pre account merger; successfully received an e-mail confirmation. The reservation appears both in the web access and the Android app. BUT the details of the reservation cannot be retrieved when clicking on the confirmation number. The web site says "Unexpected Error Occurred." When using the Android app and clicking on the "more details" arrow I am directed to the SPG search reservations page.

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