Travel Package May Be Upgradeable Again

Discussion created by jagoiv on Sep 24, 2018
Latest reply on Jan 15, 2019 by arizonatag

I called the platinum line today to try to upgrade my travel package post September 18 (failed previously on multiple occasions), and after connecting to the representative they canceled my old package and upgraded to a new package in approximately five minutes.  I upgraded from an old category 6 to a new category 6 for 90,000 points.  I was told that it was a new policy and that travel packages can be upgraded once.