At Courtyard -Boulder,CO. Could only print one page of a 3 page email. Also, I could not copy from an email and paste into Word. Manager says the security on the business center computers have been really tightened up due to a problem at another hotel chain.
I forwarded the email to the manager who then printed it for me. Anybody else having problems with business center printing?
John
Yes, I encountered similar problems recently at the Leipzig Marriott & Berlin Courtyard - I could not print anything! I had to email my documents to the front desk and they printed them for me.
In both cases, the business center/lobby computers mounted my flash drive but when I went to open documents (Word, Excel, Adobe PDF) they all acted as if my flash drive was empty. I checked & double-checked my flash drive on my laptop and everything was there. Went back to the Marriott computers, inserted my flash drive, opened Windows Explorer, navigated to my flash drive, and it showed empty. (I even tried reformatting my flash drive twice & re-copying my documents - once as FAT32, once as exFAT and it didn't work in either case. Both Marriott pcs had Windows 10 installed, so both formats should have worked.)
The folks at Leipzig said something about tighter security on their computers; they seemed a little frustrated by it themselves. When I encountered the same problem in Berlin, I just gave up and asked the front desk to print my documents.
ps. I also could not print directly from Word or Firefox on these computers. It was as if printing capability was turned off. What's the purpose of having a pc hooked up to a printer in the lobby or business center (ostensibly to print your boarding passes & other documents) if you can't print anything?