AnsweredAssumed Answered

Only got 1x points

Question asked by bokeh on Sep 17, 2018
Latest reply on Sep 18, 2018 by muppetwrangler

I'm brand new to the Marriott program (SPG loyalist).  I just completed my first stay that I paid for (business trip), but I only received 1x points.  All of the program details I have read said the base point award is 10x.  Is there some kind of glitch moving from SPG (since their earning rate was 1x) and if not how do I correct this?


If brand is important it was a Marriott hotel.