AnsweredAssumed Answered

Nights not transferred

Question asked by riki53 on Sep 16, 2018
Latest reply on Sep 19, 2018 by platlife

So, I combined my 2 programs.  The points were transferred, but the nights..even though "they" keep saying that the Starwood nights transferred, they have NOT posted to my account.  Although we are only LG, if those 3 lousy nights from Starwood transfer, I'd at least attain LP for next year. I'm so frustrated with this, and the calls either go unanswered, or they just keep telling me it takes time for the nights to show up.  That makes no sense at all.  The points transferred immediately and showed up immediately.  I have written to them with missing nights, and they keep saying the nights are there.  Anyone else having this problem with transferred nights?  LG is as useless as LS now, so hitting platinum for a year would be nice since we have 7 years of platinum in the past.