I am Lifetime Plat Premiere, and other than main resorts, have never had a problem with having to cancel a room and getting charged a day / fee.
Tonight, I had to make a lte cancellation (supposed to arrive tomorrow), and the phone rep said I would be charged!
I protested, I have never been charged by that hotel (I have stayed many times!)
Finally he changed it to no fee, but he seemed miffed about it.
He said I had to cancel within their time frame to not be charged.
Hasn't this always been a benefit of being LPP?
Has anyone else noted this change?