Can anyone tell me how to request a suite night upgrade. I don’t see if anywhere on the app
Go to an existing reservation , if the property participates in SNA and if rooms are available for your dates, an option would come up to use you SNA. Keep in mind its not always suites but just 1 category above rooms as well.
Is there any policy on which properties participate in SNA? I just tried to redeem mine at a Marriott and don't see the option.
Yes, from the T&Cs: Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands: The Ritz-Carlton, Protea Hotels, Aloft, Element, Design Hotels™, all-Suite Hotels, Marriott Executive Apartments, Marriott Vacation Club EDITION, Ritz-Carlton Reserve, Ritz-Carlton Destination Clubs and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact a Customer Engagement Center for individual hotel Suite Night Award participation.
Thanks for highlighting that, arizonatag I didn’t realise so many brands were exempted from SNAs. Good (if disappointing) to know, that! A notable brand oxymoron is that they’re usable at St Regis yet not at Ritz or Edition.
W Hotels just migrated into the Marriott system, and when I pulled up my upcoming stay at the W South Beach, many other options for using SNAs opened up! Now we’ll have to see if they actually approve one...
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