Is there anything worse than ordering room service which is served in a plastic bag with plastic utensils and a plastic container? Fresh Bites makes room service feel like takeout Chinese food, except that the takeout a least tastes good. Personally, I am tired of the cheap service, yet still expensive prices, of a crummy idea such as Fresh Bites. Marriott is more than willing to charge $500 per night for a city hotel (Chicago, NYC, Nashville) and then backs up with crappy food and service in Fresh Bites.
Marriott, do better. There is nothing "fresh" about Fresh Bites. The program stinks. Listen to your members and bring some "service" back to room service.